Privacy Policy
Last updated: 23 May 2026
TickFeed ("we", "our", or "us") is an AI-powered Indian stock market news and tracking app. This Privacy Policy explains what data we collect, why we collect it, and how we protect it.
1. Information We Collect
Account information: When you register, we collect your name and email address.
App activity: We store your bookmarks, watchlist, community posts, post likes, and AI chat history to power app features and personalise your experience.
Photos: If you attach a screenshot when submitting a support request, it is uploaded to secure cloud storage (Microsoft Azure). This is optional.
Device identifiers: We store your device's push notification token (FCM token) to send you market alerts and news notifications. You can opt out at any time in your device settings.
Usage analytics: We use Firebase Analytics and Vercel Analytics to understand how the app is used (screen views, feature usage). This data does not identify you personally.
2. How We Use Your Information
- To create and manage your account
- To personalise your news feed and stock recommendations
- To send push notifications for market news (if you opt in)
- To respond to support requests
- To improve app performance and fix issues
- To comply with applicable Indian laws and regulations
3. Information We Share
We do not sell your personal data. We share data only with the following service providers, solely to operate the app:
- Google Firebase — push notification delivery (FCM tokens) and usage analytics
- Microsoft Azure — cloud storage for support ticket screenshots
- Vercel Analytics — anonymised page performance metrics
- AI infrastructure provider — used for news summarisation and chat features (article content only, no personal data)
4. Data Retention
- Account data is retained until you delete your account
- Anonymised analytics data is retained for up to 90 days
- Legal or abuse-related logs may be retained for up to 3 years as required under applicable Indian law
5. Your Rights
You can request deletion of your account and all associated data at any time:
- In-app: Profile → Help & Support → Category: Account Issue → Subject: "Delete my account"
- By email: tickfeednewz@gmail.com
See our full Account Deletion page for details on what data is removed.
6. Children's Privacy
TickFeed is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.
7. Security
All data is transmitted over HTTPS. Passwords are not stored — authentication is handled via one-time codes sent to your email. We follow industry-standard practices to protect your data.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the app or email. Continued use of TickFeed after changes constitutes acceptance of the updated policy.
Questions? Email us at tickfeednewz@gmail.com.